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Thursday, August 21, 2008

Automated Real Business
Home::Frequently Asked Questions


1. I would like to post an ad. How do I start?  back

To start posting ads, you will need create an account. The Email you entered during registration will need to be verified. During verification we will send you a verification code, which you will need to paste to the presented form or simply click the link from your Email. Once your Email is verified, you may start posting ads. When you logon to the system, your name is displayed at the right corner of the bottom navigation bar.

2. I have created an account and was asked to enter verification code. But I have not received an Email with the verification code.  back

Please make sure you have entered a correct and valid Email address. Logon to the site with the Email address and password you registered and click register/update. If your Email Address is incorrect, then make the necessary changes and click "Update Account". The verification code will be resent to the new address you specified. Please note: The verification code is resent only if you changed an Email Address. If you specified the correct address but for some reason the Email did not reach you, simply logon and click "resend verification code" link on the verification form.

3. I do not see the appropriate category or subcategory to post my ad under.  back

If you cannot find appropriate category to post your ad under, please let us know and we will create a new category if it does not contradict with our policies. 

4. I have posted my ad under a wrong category by mistake. Can I change the category?  back

Once you've posted your ad, there is no way to change the category it was posted under. You will need to post another ad under the right category and  let us know that you wish to delete your original ad.

5. I have attached a wrong picture to my ad. Can I change it?  back

If you uploaded and attached a wrong picture to your ad but have not submitted the ad. You can still change the picture. On the ad submission form click "Remove" below the picture thumb. You will be directed to the picture submission form. However, if you already submitted your ad, you cannot change the picture attached. You will need to post another ad with the right image and let us know that you wish to delete your original ad. Note: If you used an online image and gave an incorrect URL address to it, you may always change it by editing your ad later.

6. I have posted my ad, but I do not see it listed.  back

This site is moderated. Every ad posted, needs to be approved before it is listed in public areas. Once your ad has been approved and listed, you will receive an additional Email notification.

7. I forgot my password. How can I retrieve it?  back

If you forgot your password, we can send your password to the Email specified in your user profile. Enter your Email at the logon form and click "Logon". If you've entered a valid Email, you will be directed to the password retrieval form. Click "Email my Password". 

8. Can I change my Email, password or name?  back

You may change your profile information at any time. However if you change your Email, we will need to verify it. The procedure is the same as when you first registered.

9. I wonder if my Email will be added to different lists and used inappropriately for spam.  back

Your Email address will NOT be sold or passed to any lists. If you choose to participate in our list, you may occasionally receive Emails concerning changes in our policies, upgrades or information concerning your account.

10. Can I extend the duration of my listings before expiration or change my ad content?  back

Sure. You may change the ad duration, and content of your ad at any time. However, once you complete the changes and repost your ad, it will be taken offline until approved by our site administrator. You will receive an Email once your ad is approved and listed.

11. Can I remove my ad completely?  back

No. You cannot delete your ad. If for some reason you need remove it, please use this form to submit your request.

12. My ad has expired and has been taken offline. How can I resubmit it?  back

You may resubmit your ad after it has been expired. Logon to the site, click "My Ads", find your ad in the list and click "Repost". If you did not modify it before reposting, it will go online right away.

13. I would like to submit a banner to display on your site. What should I do?  back

To submit a banner, you will need to create a regular user account with us. Once your Email Address is verified and you log on, click on "Advertise" at the bottom and follow Steps to submit your banner.

14. I have my banner displaying on your site. Can I see the daily statistics?  back

Sure. Logon to the system, click "Advertise" at the bottom and then click See Rotator Statistics. All banners associated with your account will be listed. You may click on "Statistics" to view the daily impressions and clicks for your banner as well as the date of expiration or number of impressions left in your advertisement campaign with us.

15. My question is not listed. Can I contact you?   back

Please use an online form so send us your inquiry.

 


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